Contact Us / Support
We're here to help - before or after your order. Whether you need assistance with shipping, MOQ pooling, or payment status, our support team is just a message away.
Replies within 24 hours (Mon-Fri, 9 AM-6 PM CST)
Send us a message
We'll route your request to the right team and reply via email.
Contact Methods
Tip: For urgent order issues, include your Order ID in your message.
Business Info
🇨🇳
Registered in China
Legal entity
Mon-Fri, 9 AM-6 PM (CST)
Business hours
China
By appointment
Response Time
Within 24 hours
Standard response time during business hours
Peak seasons
May take slightly longer - thanks for your patience