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We're here to help - before or after your order. Whether you need assistance with shipping, MOQ pooling, or payment status, our support team is just a message away.

Replies within 24 hours (Mon-Fri, 9 AM-6 PM SGT)

Send us a message

We'll route your request to the right team and reply via email.

Attach images for damaged items or screenshots if helpful. Max ~5MB recommended.
Replies within 24 hours (Mon–Fri, 9 AM–6 PM SGT)
📱Contact methods
Message us on MOQPoolsEmail: chaibotsg@gmail.comPhone: +65 9479 9717

For urgent order issues, include your Order ID.

🏢Business info

🇸🇬Registered in Singapore

🕒Mon-Fri, 9 AM-6 PM (SGT)

📍Singapore (by appointment)

⏱️Response time
Replies within 24 hours. Peak seasons may take slightly longer - thanks for your patience.
❓FAQs / Quick help